How to Overcome Burnout In Cybersecurity Teams
Burnout is common across all professions. However, the demand for cybersecurity over the course of the last year has skyrocketed, leaving many cybersecurity professionals feeling burnt out. When burnout happens, it can be hard to mentally pivot back to a prior state of mind. But it’s not impossible! That’s why cybersecurity companies need to be addressing burnout, and take steps to prevent and overcome it. In this article, we’ll discuss how companies can address cybersecurity burnout, so you can get your team back on track.
What steps are needed to overcome burnout for cybersecurity professionals?
- Work towards a common goal
At the end of the day, the entire company should be working towards the same goals and objectives. And when burnout happens, it can be easy to lose sight of that. That’s why it’s important to remind your employees of these goals, so you can provide perspective and allow them to see the bigger picture. If someone understands the larger context, they’re more likely to be excited about how their part is playing a role in protecting the organization. We suggest having monthly or quarterly all-hands meetings, and reiterating these goals and objectives each time.
- Celebrate the wins
Cybersecurity work can sometimes feel like a hamster wheel. Once one issue is solved, there’s 5 others coming at you at the same time. To avoid staying in this discouraging loophole, make sure to celebrate the small wins. Encourage each other by shouting them out for good performance, or having weekly discussions to highlight the progress that has been made on various projects. Team morale is everything — when one person gets burned out, it could turn into a domino effect. So it’s important to keep each other’s spirits high!
- Take time to recoup
Those who aren’t in the cybersecurity realm are already spending enough time in front of electronic devices, whether it’s a phone, tablet, computer, etc. But as a cybersecurity professional, you’re really doubling down on screen time, which can make it difficult to feel like you’re getting a true break. Encourage your team members to take time off, and make sure the right coverage is in place so they don’t return to loads of work. Regardless of PTO, it’s important to set boundaries. This could include not checking emails past a certain time, blocking off an hour to go on a walk, etc.
- It’s ok to be transparent
Above all else, the best way to help your employees cope with burnout is to let them know they can express their frustrations. And not only that, but it will be acknowledged without penalty. All employees want to feel heard, and know that their voice matters. Having this honest feedback will also help the company improve its processes, tools, and resources.
Remember: burnout is common, but it doesn’t have to be permanent. Ask your teammates how they’re doing, and remind them to unplug. Team morale goes a long way, especially in a remote working cybersecurity world.
Thinline Technologies offers full-service IT solutions that allow you to focus on your business, rather than on the technology used to run your business. Our skilled professionals are available 24/7 to solve problems no matter where and when they arise. Contact us today!